Need help with Scread? We're here for you. Browse common questions below or reach out directly — we'd love to hear from you.
Have a question, feedback, or running into an issue? Drop us an email and we'll get back to you as soon as possible.
hello@scread.appWhat file formats does Scread support?
Scread supports EPUB files. You can import them directly from your device into your library.
How does the AI chat feature work?
ScreadAI is context-aware — it knows what book you're reading and what page you're on. Select text or ask questions, and it provides intelligent answers with source citations from your book.
Is my data safe?
Yes. Your data is stored securely using Firebase services. We never sell your personal information. Read our Privacy Policy for details.
How do I delete my account?
You can request deletion of your account and all associated data at any time. Visit our Data Deletion page for instructions.
Can I use Scread offline?
You can read your downloaded books offline. Features like AI chat and the bookstore require an internet connection.
How do I report a bug?
Send us an email at hello@scread.app with a description of the issue and any screenshots if possible. We'll look into it right away.
You can also find us on Instagram and X (Twitter).